Contact information

Last updated: October 19, 2026

Bright Basket is operated by ACCESS POINT COLLECTIVE.

Customer support

ACCESS POINT COLLECTIVE
10006 REDBRIDGE ROAD
NORTH CHESTEFIELD, VA 23236
United States
Email: support@brightbasket.site

Orders and delivery

For questions about an order, include your order number and a description of the issue. For damaged or incorrect items, include clear photographs when possible. For delivery problems, include tracking information.

Returns

Email us before returning a product so we can provide instructions. The business contact address above is not an automatic return authorization.

See our Shipping Policy and Return and Refund Policy.